Business Management for modern Enterprises base on optimal Processes
Business Process Management (BPM) or competitve advantage
Making businesses work efficiently and effectively is one of the most challenging
tasks of today's business world.
The working environment and the processes in our business world are getting
increasingly complex. Data networks connect companies, people and data - an
increasing amount of systems and applications take care of specific tasks. Despite
the immense usage of technology one can assert, that the processes haven't become
simpler - rather more complex and intransparent. Hereby the efficiency, transparency
and straightforwardness of business processes have a decisive effect on the
profit and the success of a company.
Ultimus Business Process Management, short Ultimus BPM has become one of the
most powerful key technologies worldwide for optimising business processes.
Ultimus software and services enable enterprises worldwide to increase profits
by modelling, automating, managing, and optimising every business process.
But Business Process Management is far more then that. Companies should not
have to follow technology with their processes; rather technology must serve
its original aim, to support the company's success / profit. The benefits are
obvious: enabling employees to save time, significant reduction of throughput
time and unnecessary costs as well as an increase in quality and customer satisfaction.
Ultimus offers more than a vision - an essential contribution for the future
success of your company.
Move people to the centre of your processes
Optimise your business processes not according to your applications, but to
the requirements in the practice.
In the real world the requirements of integrated business processes include
specialised heterogeneous application environments, media breaks of information
flows and complex information infrastructure. Transparency and process flow
for each employee often ends at the boundaries of applications and departments.
In order to overcome these organisation and technology silos, usually great
integration efforts, extensive restructuring or manual intermediate steps are
necessary. In reality, day after day valuable resources are dedicated to constitute
complete business processes with more or less appropriate means.
Ultimus with its Ultimus BPM Suite provides an intelligent software product
and the necessary services to implement the competitive advantage of optimised
business processes extremely fast and simple. Affirmed by the TechRankingTM
carried out by Forrester Research, we assume the Ultimus BPM Suite to simply
be the easiest and fastest way available to implement, manage and deploy complete
Business Process Management solutions. Through this, in no length of time your
employees can work more efficiently and effectively and have access to all relevant
information at the right time worldwide.
Secure your competitive edge through automating, optimising and adapting your
business processes in real time
After your business processes have been modelled, you yourself can use the Ultimus
BPM Studio to automate, optimise and adapt your business processes to the changing
market without programming and scripting. Besides offering an intuitive user
interface, the Ultimus BPM Suite provides hundreds of features that assist you
in simply realising your automated business processes. With Ultimus BPM, your
company has the ability, freedom and flexibility to adapt your business processes
to the requirements of your company or your employees and even further optimise
them after they have been deployed without the need for services or support.
Through this, your staff has access to solutions, that clearly structure tasks
and make them highly transparent. Business Process Management therefore supports
the sustainable workplace efficiency and higher employee satisfaction.
Eliminate the borders of your applications and easily design business processes
companywide.
Unlike conventional workflow approaches, Ultimus Business Process Management
encloses the complete automation and sustainable optimisation of all information
flows and of business processes cross-media and cross-application. A huge number
of available open interfaces enable you to integrate seamlessly into nearly
every existing company infrastructure at low cost. Depending on your needs,
existing applications can be integrated through forms, as escalation procedures
or as independent steps of the process chain. The Business Process Management
Methodology, developed by Ultimus out of experience and best practices, leads
the way to a successful implementation. High quality projects therefore can
be deployed in time and on budget. Additionally, the Methodology assures, that
the needs of the process participants are included in the development and that
ergonomic aspects are taken care of.
Increase the efficiency of your employees and ease their work.
To accomplish their tasks in an optimal way, employees need information - at
the right time, at the right place. Ultimus BPM takes care of providing this
information on time. Plausibility and consistency checks avoid errors in input
and also protect consecutive steps from false information and decisions. This
not only improves quality, but also avoids unnecessary and time consuming queries
in the case, that errors are discovered at a later stage of the process. If
you don't want to leave your customer's satisfaction and your company's reputation
to chance, you need control mechanisms provided by the Ultimus BPM Suite. Your
employees can trust on the information and therefore work in an optimal way.
Time and cost effects ensure competitive advantage
With Business Process Management you more effectively govern the workflows in
your company.
Companies increasingly notice that augmenting efficiency of business processes
has become a key factor for sustainable success of the company. Benefits are
the gain in productivity and responsiveness, error prevention and the cost reduction
of automated processes. Not without any reason, Business Process Management
today is one of the fastest growing markets in the software industry.
BPM avoids unnecessary idle time (lag time) in your business processes.
Through immediate transaction of structured information within processes as
well as time limitations and escalation routings of tasks and steps, your company
is able to avoid unnecessary delays of responses and therefore reduces the throughput
time significantly - in individual cases up to 80%. This not only results in
an optimal utilisation of human resources but also in an advantage in time and
subsequently time to market.
With intelligent human interfaces you can increase the productivity per workplace.
The Ultimus BPM Suite is tuned to the needs and skills of each of the company's
employee to accommodate (optimise) the acceptance at the workspace. Whether
the development environment, the management tools or the user friendly web interfaces
for the process participants - the user interfaces are always adjusted to the
technical skills of the designated user. Ultimus Flobots (Workflow Robots) hereby
automate routine tasks and requests. For example, applications like Microsoft
Word can create documents automatically or Microsoft Excel statistics based
on the workflow variables. Additionally there is a number of further Flobots
that can use applications or technologies to execute specific tasks, like web
services, XML and .NET
With BPM you eliminate unnecessary intermediate steps within your process chains.
Ultimus Business Process Management can help you eliminate expensive manual
tasks in your processes. The software suite is able to interact with a number
of applications like CRM, ERP, DMS and ECM systems and structure and secure
the information flow to all participants of the workflow. Additionally you can
automate complete processes cross-platform. There is no longer a need for participants
to work in different applications and user interfaces to accomplish the necessary
tasks. Rather all necessary information is displayed in their web interface
and therefore they can work on their tasks more efficiently.
Ultimus BPM is easy to implement ad therefore provides the lowest Total Cost
of Ownership (TCO)
Excellent Return on Investment (ROI) and Total Cost of Ownership (TCO): The
Ultimus BPM Suite provides excellent numbers for implementation and running
costs. Not only the simple operability accounts for this, but also the ability
to easily integrate the software into the existing IT infrastructure. The legacy
systems therefore can be further used and don't have to be replaced. The customer
oriented licensing model, based on the usage of the Ultimus BPM Suite within
the respective company rounds out the picture.
Increase quality, service and transparency
Secure quality despite time and cost pressure
The increasing dynamic sampling of the markets exposes companies to new defiance
of flexibility. The ability of adapting to the ever changing market e.g. the
opening of new markets and globalisation in a fast and efficient manner is one
of the key factors for successful companies. At the same time, the quality level
has to be secured or increased in order to secure long term competitive advantage.
Business Process Management is currently the only companywide solution for this
scenario, that allows you to increase the potential of your enterprise-wide
running processes efficiently and sustainable as well as continuously control
and permanently optimise them. This way, you no only control time and costs,
but also secure a high level of quality. This allows you to put service level
agreements (SLA) in place and guarantee compliance through Ultimus BPM.
With Ultimus BPM you have control over the quality of the processes of your
company.
Complying to the ISO quality criteria plays an increasing role for many companies.
This attaches great importance to continuous analysis and optimisation of business
processes. With Ultimus Business Process management, you not only have the possibility
to define and document your processes, but also to model and optimise them.
Additionally the BPM system assures, that all company processes comply to the
processes changed processes. Once the process is installed, it follows the previously
defined workflow and saves any kind of supervision. You can guarantee your customers
high quality products and services and increase customer satisfaction sustainable.
More secureness in decisions through efficient and effective reporting
With Ultimus Business Process Management you increase the transparency of your
company's activities drastically. On the one hand it allows you to increase
the transparency of your process chains through informing every process participant
about the process status and advancement. On the other hand reports on all process
data like process status, time and costs as well as employee load can be created
anytime. In doing so, it doesn't make a difference, if the report is generated
from the process data or from data stored in different applications or databases.
No matter how complex and heterogeneous the sources in your company are structured
- with the Ultimus BPM Suite you create a basis for efficient quality assurance
in your company.
Your partner for Business Process Management - anytime and worldwide
A partner, that stands at your side - worldwide.
Ultimus was established in 1994 with vision to create a software platform that
provides enterprises the freedom and ability to model, automate and optimise
every business process cross-company. Through realising time and cost cutting
potential, newly released resources can be used for expanding your business.
Ultimus is at your side through providing a powerful network of own offices
on all continents. We are happy to support you with the implementation of your
plans.
Ultimus speaks your language
A common language, understanding local markets and the expertise of the processes
of a company are the prerequisites to successfully optimise your business processes
globally. Out of this reason, Ultimus built up resources in foreign countries,
so teams of specialists conduct consulting, planning and implementation of the
processes on site and in the respective language. For special industry-specific
tasks, Ultimus endues over international competence centres that support the
local teams with the required know-how. The Ultimus BPM Suite is localised for
18 languages and is being continually extended to ease use for administrators
and users. Independent from this, the Ultimus BPM Suite enables you to conduct
specific localisation of all user interfaces of the workflow in your language.
Support you can trust on - wherever you are.
The Ultimus BPM Suite is geared to provide you a maximum of flexibility, reliability
and operational safety of your processes. With the Ultimus Business Process
Management Suite you receive a very powerful tool to model, automate and adapt
you business processes to your company's needs fully autonomously. Additionally,
Ultimus provides a professional 24x7 service team to you in case of need. Ultimus
operates offices with excellently trained service people on every continent
worldwide that can be on site within no length of time. You can trust on best
trained professional service team, that secure true uninterrupted stems operation
and to competently support you with designing and optimising your company's
business processes
The high customer satisfaction is based on perfect support, which helped us
become the fastest growing company in the BPM space.
Options, so multifarious like your business
Go beyond the boundaries to create efficient processes
Ultimus Business Process Management enables you to disengage completely from
the conventional thinking of applications and application workflow. Ultimus
BPM exonerates you from the dictate of predefined and difficult to adapt scenarios
in your company's applications and enables you to move the real workflows and
processes of your company to the centre of your process strategy. Through the
independent process layer your process logic is separated from the application
logic. This allows you to make changes to the process logic without touching
the applications and avoid extensive integration projects to enable data exchange
between applications. This is the most efficient way to provide the necessary
data to the respective employees on time.
Automate strategic or logistic business processes like purchase requisitions,
invoice processing, ISO 9000 compliance, help desk, lead management, human resource
management, customer relationship management and order entry up to new product
entry and product enhancement request. The intelligent integration technologies
from Ultimus allow you to use and leverage your investment into your existing
IT infrastructure like ERP, CRM, DMS, ECM and specific database applications
and at the same time create a complete process platform within your company.
60% of all employees in large enterprises demand this to increase transparency
of the whole process chain, improve communication within the company and reduce
the response time to their customers.
Scaleable BPM solutions to meet your needs
Business Process Management by Ultimus is an ideal platform for realising tailored
processes through its open interfaces and multifarious out-of-the-box process
routines. Due to the extensive scalability of the Ultimus BPM Suite, you are
able to start automating single business processes at the beginning and grow
the it to a companywide complete surface with a number of networked business
processes running between employees, customers, suppliers and partners beyond
country and language borders. The Ultimus BPM Suite grows with your needs. Through
making use of Microsoft's scaleable server technologies like Load Balancing
and Cluster Technology, the processes can be distributed to a number of fault-tolerant
servers and support even the most complex tasks with the highest performance,
reliability and calculating capacity.
Trust on the multifarious industry know how of Ultimus
Among Ultimus' customers there is a wide spectrum of worldwide acting enterprises
and organisations from any possible industry and the public sector. Due to its
excellent price-performance-ratio, Ultimus is increasingly accepted among growth
oriented middle-sized companies, that want to secure quality, cost and time
advantages to themselves.
Trust the proven BMP technology from Ultimus.
Since its foundation in 1994, Ultimus is solely focused on Business Process
Management. As one of the few specialists in this field, the software house
has concentrated on automation and optimisation of complete business processes
and therefore could gain a lot of experience in realisation of Business Process
Management over the years.
This not only is reflected through the quality of the products suite and the
solutions, but also in economically optimised deployment by excellent results
in Return on Investment (ROI), Total Cost of Ownership (TCO) and the long term
build-up of company value, measured through Value on Investment (VOI).
Not only the modelling and development environment from Ultimus that allows
realisation of business processes in no length of time contributes to this,
but also the development within the scope of the framework based on Ultimus
BPM Development Methodology.
The state-of-the-art technology, the experienced development team that consists
of the best of their year and the close cooperation with customers and partners,
who tireless bring up product enhancements and advancements for the Ultimus
BPM suite, made the software suite to the most complete and most flexible in
the market.
The rigorous quality directive and the extensive scalability make the Ultimus
BPM suite stable, robust and fail-proof, as expected by company solutions and
puts your solution on a stable basis.
Protect your investment and integrate them in your business processes
The Ultimus BPM Suite provides a number of possibilities for the integration
and connection to existing systems. Through Flobots, the automatic steps within
a business process, the Ultimus BPM Suite provides a series of interfaces to
applications that can be configured graphically. Among them are standard applications
like Microsoft Word and Excel, as well as technologies like Web Services, .Net
and XML. Additionally Active-X components and Java applets can be called out
of forms.
For these standard applications like Ms Word and Excel belong to it as well
as technologies like web services, net and XML. In forms for example you can
additionally retrieve Active-X components or Java applets. Dependant on business
rules and escalations, actions in applications can be executed or triggered.
Ultimus also supports connections to other systems over service oriented architecture
(SOA). Services are exposed by Ultimus as well as by other applications so they
can communicate with each other. Additionally you are free to call or integrate
custom programs, scripts, macros or routines. This allows you to access existing
integrations and save much time as well as adapt your processes to your respective
IT infrastructure individually. Through the great number of installations worldwide
connections to nearly every company solution have been realised. This allows
you to protect your investment in an optimal way and the benefit of existing
applications can be leveraged through the integration into the process chain.
Due to the great importance Ultimus grants to people in business processes,
Ultimus BPM is the optimal holistic platform to connect people with applications,
people with people, applications with people and applications with applications.
Ultimus currently is the fastest growing company in the BPM field worldwide.
This affirms that our solutions secure sustainable competitive advantage for
successful operating companies.